Shipping policy

Online orders are fulfilled Monday through Friday 8-4pm CST. We do not fulfill and ship online orders on Saturday or Sunday at this time. Please be patient during major sales events, holidays, and other peak shopping periods as we do expect order fulfillment and shipping delays. We are currently fulfilling online orders within 1-2 business days.

For your convenience, MOD ON TREND offers several shipping options at checkout. Orders with a subtotal of $50 or more qualify for free standard shipping to addresses within the continental United States. For orders with a subtotal less than $50, a flat rate standard shipping fee of $7 will apply. Shipping charges are non-refundable. For customers local to the Greater St. Louis area, we are now offering local warehouse pickup for free! Please see our Fulfillment & Shipping page for more information on our warehouse pickup option. 

MOD ON TREND is not responsible for lost or stolen packages while in transit to or from shipment destinations. Once a package is in transit, the shipment carrier is solely responsible for the deliverance and condition of the package. We are not responsible for shipping delays. If tracking information states that your package has been delivered but you have not received it, please contact the shipment carrier to inquire about its whereabouts. 

If you have any questions, comments, or concerns regarding online order fulfillment or shipping, please contact us at customerservice@modontrend.com.