Do you have any job openings at one of your boutiques?
We’re always looking to add new fashion-forward individuals to our dedicated team of stylists! Please visit our Careers page to view available positions and submit an employment application.
Do you have a physical store?
Yes, we have six locations! We are located in Edwardsville, IL; O'Fallon, MO; St. Charles, MO; Kirkwood, MO; Ladue, MO; and Town and Country, MO. Head over to our Locations & Store Hours page for individual location information, and visit us in-person today!
What does it mean when an item/purchase is designated “FINAL SALE”?
Items designated "FINAL SALE" cannot be exchanged or returned for store credit under any circumstances. Purchases that are discounted 30% or more are “FINAL SALE” and cannot be exchanged or returned for store credit.
What payment options do you accept?
We accept credit cards, PayPal, Apple Pay, and Afterpay.
When will items featured on Instagram be available for purchase?
Having trouble placing an order?
First try refreshing your browser. If the problem persists, please call our customer service team at 314-736-1601 during normal business hours (Monday-Friday 8am-4pm CST), or email us at email@example.com for assistance.
Where do I put my coupon code in?
For orders placed on a computer: At Checkout, under Order Summary on the right side, there is a text box into which you can enter your coupon code or gift certificate code.
For orders placed on a mobile device: At Checkout, click on the Show Details pop-up at the bottom, then enter in the coupon code or gift certificate code in the text box.
Why is my coupon code not working?
How can I change something on my order?
Where is my order confirmation?
Shortly after your order is placed, you will receive a confirmation sent to the email on your account or used at checkout.
My package is missing an item. What do I do?
How do I purchase an eGift Card?
At the top of our website, click on the "Gift Certificates" button, and then fill out the following form to add it to your cart. Proceed checking out as normal.
How will the recipient receive the eGift Card?
After you complete your gift card purchase, the recipient will receive the gift card via the email that you entered during checkout. Please be as accurate as possible when entering recipient information.
Can I use my eGift Card in-store?
Yes! Just show the in-store associate your eGift Card number and they will be able to apply that to your purchase!
Does my eGift Card or store credit expire?
Gift cards and store credits never expire! :)
How can I check my eGift Card balance?
When will my order ship?
Our fulfillment team tries to be as timely as possible and are able to normally pack and ship out orders within 3-4 business days. However, during the holiday season, peak shopping times, and after big sales, please expect order processing and shipping delays. You will be notified via email once your order has been packed and is awaiting USPS pickup. If you have any questions regarding current processing times please call customer service at 314-736-1601.
I think my package was lost or stolen. What do I do now?
If the tracking information states that your package has been delivered, but you have not received it, please contact USPS at 1-800-275-8777 to inquire.
Do you ship outside of the United States?
Currently, we only ship to locations within the United States.
What is your return policy?
Please see our Returns & Exchanges page for more information.
How do I return an item?
To return an item, log into your online account, view the order containing the item you would like to return, and submit a return request for that item. Once your request is approved, you will be emailed a prepaid shipping label that you may use to ship your item back to us.
If I make a purchase online, can I return it in-store?
Yes! If the item(s) you are wanting to return are eligible for return you can take them, along with your online order invoice, to your nearest MOD location and a store associate will process your return for exchange or store credit.
I need to return an item, but I checked out as a guest. How do I proceed?
Click the "Sign In" link at the top of our website. Enter in the email used at guest checkout, and you will then be prompted to create a password and an account. Follow the return instructions.